Who We Are
This website is operated by Alkemi Gifts (ABN: 1449584527). Throughout the site, the terms “we”, “us” and “our” refer to Alkemi Gifts.
By using our website and purchasing our products, you agree to be bound by the following terms and conditions. We may change these terms of use at any time, without advising you. Your continued use or access of this website following any changes to our website constitutes agreement and acceptance to the amended terms and conditions.
Use of Our Website
Our website is intended for personal use only. You may not use our website for any commercial or unlawful purposes. You may not use our website in any way that could damage, disable, overburden or impair the site or interfere with any other party’s use of the website.
Our website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Our Services
While we will do our best to prevent any delays or interruptions to the website, we cannot guarantee that the website will be available at all times. We may stop the operation of part of the website or all of it, at any time without notice to you. However, we will not be responsible for any loss, cost, damage or liability that may arise as a result. We try to make sure the content on the website is accurate, but we do not guarantee this. The content provided on this website is provided for general information only and does not constitute advice in any way. Any reliance on the content provided on this website is at your own risk.
Product Information
We take care to ensure that the information on our website is accurate and up-to-date. However, we do not guarantee that the information provided is error-free. We have also made every effort to display as accurately as possible the colours and images of our products that appear on our website. We cannot guarantee that your computer monitor's display of any colour will be accurate.
Product descriptions, prices and availability are subject to change without notice. We reserve the right at any time to modify or discontinue our service (or any part or content thereof) without notice at any time.We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of our services.
We reserve the right to substitute items within your order because particular item/s are out of stock and/or any other circumstances outside of our control. Any substitute products or alterations to the gift box will be of similar quality and value.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
Ordering and Payment
When you place an order on our website, you will be asked to provide certain information, including your name, address and payment details. By submitting this information, you confirm that you are the person referred to in the billing information and that you are authorised to use the payment method provided. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you.Your submission of personal information through the store is governed by our Privacy Policy. We take your privacy seriously and are committed to protecting your personal information. Our privacy policy is available on our website and explains how we collect, use and share your information.
We support the responsible service of alcohol. Gifts containing alcohol can only be purchased if both the purchaser and the recipient are 18 years old or above. It is an offence to sell or supply alcohol on behalf of a person under the age of 18 years. By completing the purchase through the checkout process, the purchaser confirms that both they and the recipient are 18 years old or above. The purchaser accepts that it is an offence falsely represent they are of legal age to purchase alcohol and to obtain alcohol on behalf of a person who is under 18 years. Deliveries containing alcohol must be received at the delivery address by a person who is 18 years or over. The recipient may be required to provide a valid identification for proof of age and sign for the products.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. We reserve the right to cancel any orders that we suspect to be fraudulent.
Returns and Refunds
All our sales are final. We do not accept any refunds or returns unless an item is faulty or damaged. Alkemi Gifts is committed to providing superior goods and services. If your gift box contains faulty or damaged items, please email us at hello@alkemigifts.com.au within 48 hours of receiving your gift box so that we can try to quickly resolve this. Please also include photos and any other relevant information about the faulty and/or damaged goods.
Unfortunately we are unable to accept returns and/or provide refunds if you have simply changed your mind or provided us with incorrect information at the time of placing an order. Please email us with any concerns at hello@alkemigifts.com.au and we will try and work out with you the best way to rectify the situation.
Intellectual Property
The content and design of this website are the copyright of Alkemi Gifts which we reserve and own. You must not copy, adapt, store, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services on this website. If you wish to do any of these things, you must obtain our written permission first.
Applicable Law
These terms of use are governed by South Australian law and if there’s a dispute concerning these terms of use, the courts in South Australia will determine the outcome.
Contact Us
If you have any questions relating to our Terms and Conditions please contact us by emailing: hello@alkemigifts.com.au